These terms and conditions apply to every service that Easy Weddings Denmark™ provides to couples who wish to marry in Denmark. Please read them before you order a package. By paying a deposit or the full price of a service, you confirm that you have read and accepted these terms.
1. Who we are
Easy Weddings Denmark™ (also trading as Denmark Wedding Agency) is a division of A+A Media & Events, CVR no. 34283761, Applebys Plads 29, 3. tv, 1411 Copenhagen K, Denmark. In these terms, “we”, “us” and “our” refer to Easy Weddings Denmark™, and “you” and “the couple” refer to the persons who order our services.
- Email: info@easyweddingsdenmark.com
- Phone and WhatsApp: +45 52 60 52 36
- Representative: Nicholas Karvounis, owner
2. Definitions
- Services: administrative consulting, document review, preparation and submission of the marriage application, communication with the authorities, town hall or registrar booking and related assistance, as described for the package you order.
- Agency of Family Law (AFL): Familieretshuset, the Danish authority that reviews marriage applications from couples who do not both live in Denmark.
- Certificate of Marital Status: the approval issued by the AFL confirming that a couple may marry in Denmark.
- AFL fee: the government application fee, currently €282 (DKK 2,100), set by the Danish state.
- Order confirmation: the email or agreement in which we confirm your package, price, payment schedule and any special arrangements.
3. Our services
The exact content of each package is described on its page on this website and in your order confirmation. Depending on the package, our services can include:
- a personal list of the documents you need, and a step-by-step guide to preparing them;
- review of your documents before anything is submitted;
- preparation and submission of your application to the AFL, with a power of attorney from you;
- all communication with the AFL about your application;
- payment of the AFL fee on your behalf, where the package includes it;
- contact with your chosen town hall or a private registrar to book the ceremony;
- help to receive your marriage certificate, including the international (multilingual) version;
- local advice on accommodation, transport and the day itself.
We are a consulting and administrative service. We do not give legal advice, issue visas or book travel, and we cannot act as a lawyer or as an authority.
4. Your responsibilities
- Give us correct, complete and truthful information, and tell us at once if anything changes.
- Send the documents we ask for in time and in the required form (for example translated, legalised or with an apostille).
- Meet the Danish legal requirements for marriage, and sign the declarations the authorities require.
- Hold valid travel documents and any visa you need to enter Denmark.
- Arrive on time for the ceremony with the identity documents named in your booking.
You remain responsible for the authenticity and legal validity of the documents you provide.
5. Prices and payment
- All prices are in euro and include Danish VAT (25%) and other applicable taxes.
- The Complete, Priority and Premium packages include the €282 AFL fee. The Essential package does not; you pay that fee directly to the AFL.
- Your agreement with us becomes binding when we receive your deposit, or the full price where no deposit applies.
- Unless your order confirmation says otherwise, the deposit covers the AFL fee and our initial work, and the balance is due when the AFL has approved your application and before the ceremony is confirmed.
- Fees charged by third parties, such as a private registrar, a venue, translators or the authorities of your home country, are included only where your package says so.
- Payment is made by bank transfer to the account given in your order confirmation. We never ask you to pay to any other account by email or message; if in doubt, call us.
6. Timeline
- We submit your application to the AFL within 5 to 7 working days after we have received all required documents.
- The AFL usually processes applications in about 5 working days, but this is decided by the authority and can be longer.
- As soon as the application is approved, we book the ceremony according to your preferred dates and the availability of the town hall or registrar.
- Dates are confirmed only when the town hall or registrar has confirmed them in writing.
7. Approval guarantee
If the AFL issues a final rejection of an application we have prepared and submitted, we refund your deposit in full. The guarantee does not apply if the rejection is caused by false, forged or incomplete documents, by information you withheld, or by documents that were not delivered in time.
8. Cancellation and refunds
- You can cancel at any time by email to the address in section 1.
- If you cancel before we have submitted your application, we refund what you have paid except the consulting part of the fee for work already done.
- Once your application has been submitted, the AFL fee cannot be refunded, because the authority does not refund it.
- Third-party costs already paid on your behalf, for example to a registrar or a venue, are refunded only if the third party refunds them to us.
9. Your right of withdrawal
When you order from us at a distance, Danish and EU consumer law gives you 14 days to withdraw from the agreement, counted from the day it is concluded. If you ask us to start work within those 14 days, you accept that you pay for the work done up to the moment you withdraw, and that the right of withdrawal ends once the service has been fully performed. To withdraw, send us a clear written statement by email.
10. Changes to your booking
We do our best to accommodate changes to dates or venues, but they depend on the availability of the authorities and the town halls. If a change requires a new application or a new booking, any new official fees are payable by you.
11. Liability
- Decisions on applications and ceremony dates are made by Danish authorities and municipalities. We are not responsible for their decisions, their processing times or changes in their rules.
- We are not liable for indirect losses, such as travel, accommodation or event costs, lost earnings or similar costs, except where the law does not allow this limitation.
- Our total liability is limited to the amount you have paid us for the services in question.
- We are not responsible for delays or failures caused by events outside our reasonable control, such as illness, strikes, closures of public offices, pandemics, extreme weather or travel disruption.
12. Personal data
We process your personal data only to provide the services you have ordered and to meet our legal obligations, in line with the EU General Data Protection Regulation (GDPR) and the Danish Data Protection Act. Documents and sensitive personal data are shared only with the authorities and providers needed for your wedding, and are permanently deleted when the services have been completed, unless the law requires us to keep accounting records for longer. You have the right to access, correct and delete your data and to complain to the Danish Data Protection Agency (Datatilsynet). Read how this website uses cookies in our cookie policy.
13. Website content
The texts, illustrations and photographs on this website belong to Easy Weddings Denmark™ or its licensors. The free thank-you cards may be printed for personal, non-commercial use. Our guides are general information, kept up to date as well as we can, and do not replace the official information from the Danish authorities.
14. Complaints
If you are not satisfied with our services, please write to us first; we answer within one working day. If we cannot agree, you can complain to the Danish Consumer Complaints Board via the Centre for Complaint Resolution, Nævnenes Hus, Toldboden 2, 8800 Viborg, Denmark (forbrug.dk). If you live in another EU country, the European Consumer Centre Denmark can also help (forbrugereuropa.dk).
15. Governing law
These terms and every agreement with us are governed by Danish law. Disputes are settled by the courts of Copenhagen, Denmark, without limiting any mandatory rights you have as a consumer under the law of the country where you live.
16. Changes to these terms
We may update these terms from time to time. The version published on this page when you place your order applies to your agreement.
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